Service Desk L3 - IT Operations Technical Lead

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Service Desk L3 – IT Operations Technical Lead based in Switzerland. Take on a senior technical leadership role within an international IT Operations environment, serving as the final escalation point for complex and business-critical Service Desk issues across EMEA and APAC. You will drive operational excellence by improving support processes, strengthening techni…