CX Operations Manager, Tooling

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CX Operations Manager, Tooling based in Switzerland. As CX Operations Manager, you will own and improve the platforms that power customer support and success operations. You’ll work hands-on with tools such as Zendesk, Vitally, and the integrations connecting them across the broader technology stack. The role combines platform administration, workflow optimization, a…