Incident Operations Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Incident Operations Lead based in Switzerland. As an Incident Operations Lead, you will build and lead the function responsible for managing the most critical incidents across a complex, globally distributed technology environment. You will establish the operating model, severity framework, escalation paths, and 24x7 follow-the-sun coverage needed to respond effecti…