IT Support Technician / IT Support Specialist Level 1 & 2 (m/f) — 80–100%, Remote & On-site (French-speaking Switzerland)

Your Role As an IT Support Specialist within our Professional Services / Customer Success team, you are the first point of contact for our clients — both remotely and on-site. You provide support for Microsoft environments and ERP applications, ensure the security and reliability of our clients' IT, and deliver a memorable support experience through your service mindset. Your Responsibilities Level 1 and 2 support for our clients, mainly in the Microsoft environment (Microsoft 365, Entra ID, Az…