Senior Insight Manager - Brand & Experience Tracking, 80-100%

At Zurich, our ambition is to put customers at the heart of everything we do and become the insurer of choice by building meaningful relationships that earn customer loyalty over time. Over the past several years, we have made significant progress in building customer thinking into our strategy, products, services and ways of working. However, there is still more to do to ensure customer perspectives consistently shape decisions across the organisation and become embedded in our everyday mindse…