Customer Service Representative M/F (French-German)

Altrajob is looking on behalf of one of its clients, an industrial company located in Romont (FR), for a: Customer Service Representative M/F (French-German) >>> Your tasks: Manage customer orders from A to Z Respond to customer requests (FR/DE) and propose appropriate solutions Handle and follow up on complaints Collaborate with internal teams (sales, logistics, production) Monitor deliveries and inform customers Update data in the ERP system Participate in the continuous improvement of custom…